Capsule
Simple CRM built for relationship-driven teams.
Overview
Capsule is a lightweight CRM designed for growing businesses that need better visibility across sales, contacts, pipelines, and customer relationships.
Key Features
What makes Capsule powerful
Simple Pipeline Management
Track deals, opportunities, and customer relationships through a clean, easy-to-manage sales pipeline.
Contact Management
Centralise customer information, notes, emails, and activity history in one place.
Workflow Integrations
Connect Capsule with email marketing, support, automation, and productivity tools across your stack.
Task & Activity Tracking
Manage follow-ups, reminders, and sales tasks without relying on spreadsheets or disconnected systems.
Capsule is a great fit for smaller teams who need a clean, simple CRM without the overhead of a large CRM build. It does the core job really well — contacts, pipeline, tasks — and doesn't get in the way. It also has a fantastic simple project management module for service businesses. We often recommend it as a starting point for businesses that are just getting their CRM foundations in place.
John
Solutions Consultant, FlowHQ
Best Fit
Who Capsule works best for
Every platform has a context where it truly shines. Here's where we see Capsule deliver the most consistent results.
Service-Based Businesses
Consultancies, agencies, and professional services teams benefit from Capsule’s lightweight relationship management approach.
Growing Sales Teams
Businesses graduating from spreadsheets or inbox-based sales processes gain immediate structure and visibility.
SMBs Wanting CRM Simplicity
Capsule works best for businesses wanting CRM functionality without enterprise-level complexity or overhead.
What we do
How Flow works with Capsule
Capsule acts as the operational CRM layer for managing contacts, sales opportunities, tasks, and customer interactions without enterprise complexity.
CRM setup and pipeline configuration
Sales workflow and task automation setup
Custom fields, tags, and reporting configuration
Integration with marketing and support platforms
Team onboarding and CRM process documentation
Explore the full services ecosystem
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