Braze
Enterprise customer engagement platform.
Overview
Braze is the enterprise-grade customer engagement platform for brands that need sophisticated cross-channel orchestration at scale — combining email, SMS, push, in-app, and content cards in a single canvas.
Key Features
What makes Braze powerful
Canvas Flow Builder
Braze's Canvas lets you orchestrate multi-step, multi-channel customer journeys with branching logic, A/B experiments, and real-time data triggers.
Real-Time Data Streaming
Ingest events from your product, mobile app, and website in real time, enabling triggers and personalization that respond to behaviour as it happens.
Cross-Channel Coordination
Email, SMS, push, in-app messages, and content cards all managed from a single platform with shared audience data and consistent personalisation.
Advanced Testing
Built-in A/B and multivariate testing across messages, send times, and entire journey variants — with statistical significance reporting.
Braze gave us the ability to run campaigns we'd always wanted to build but couldn't with our previous platform. The Canvas builder is genuinely powerful.
Priya Nair
Head of Client Success
Best Fit
Who Braze works best for
Every platform has a context where it truly shines. Here's where we see Braze deliver the most consistent results.
Enterprise Consumer Brands
Braze is built for brands sending millions of messages across multiple channels to millions of users — it scales in ways that mid-market platforms can't match.
Mobile-First Products
Braze's SDK-first architecture and native push notification support make it the default for mobile apps that need sophisticated lifecycle messaging.
Financial Services and Fintech
Braze's enterprise-grade security, compliance features, and real-time capabilities are well-suited to regulated industries with complex communication requirements.
What we do
How Flow works with Braze
Braze orchestrates your entire customer engagement strategy, connecting every channel and touchpoint into coordinated campaigns powered by real-time data.
Braze implementation and data ingestion setup
SDK integration for mobile and web
Canvas journey design and build
Segment and cohort configuration
Multi-channel campaign architecture
Reporting and attribution setup
More Platforms
Other Email & SMS Marketing platforms
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