Braze
Enterprise customer engagement built around real-time data.
Overview
Braze helps enterprise brands deliver personalised customer engagement across email, SMS, push, mobile, and in-app channels using real-time behavioural data.
Key Features
What makes Braze powerful
Real-Time Engagement
Trigger personalised messaging instantly from customer behaviours, events, purchases, and product interactions.
Cross-Channel Messaging
Coordinate email, SMS, push notifications, in-app messaging, and mobile experiences from one platform.
Journey Orchestration
Build complex lifecycle journeys with branching logic, testing, audience rules, and real-time decisioning.
Enterprise Scale Infrastructure
Designed for high-volume messaging environments requiring speed, reliability, compliance, and global delivery.
Braze is serious technology — built for teams running high-volume, real-time engagement across multiple channels. We bring it in when the business has the data maturity and the content velocity to make it sing. When those conditions are right, there's nothing quite like it for coordinated customer experiences at scale.
Robert
Founder, FlowHQ
Best Fit
Who Braze works best for
Every platform has a context where it truly shines. Here's where we see Braze deliver the most consistent results.
Enterprise Consumer Brands
Large-scale businesses managing customer engagement across multiple regions, products, and communication channels.
Mobile-First Platforms
Apps and digital products relying heavily on push notifications, in-app messaging, and behavioural engagement.
Advanced Lifecycle Teams
Marketing teams needing sophisticated journey orchestration powered by real-time customer data.
What we do
How Flow works with Braze
Braze acts as the orchestration layer between customer data and customer communication — powering real-time engagement at scale.
Braze implementation and customer data ingestion setup
SDK integration across web and mobile environments
Canvas journey architecture and campaign automation
Audience segmentation and cohort configuration
Multi-channel lifecycle campaign orchestration
Reporting, attribution, and engagement analytics setup
More Platforms
Other Email & SMS Marketing platforms
Explore the full services ecosystem
View all services